A Ride Can Change Everything.
Transportation Should Not Stand In The Way Of Your Health.
At TISATO Transportation Services, we are more than a ride service.
We are a family that believes every trip should feel safe, comfortable, and cared for.
From medical appointments to therapy sessions, our drivers show up on time, treat every passenger with respect, and make sure you get to where you need to go with peace of mind.
A Ride Can Change Everything.
Transportation Should Not Stand In The Way Of Your Health.
At TISATO Transportation Services, we are more than a ride service.
We are a family that believes every trip should feel safe, comfortable, and cared for.
From medical appointments to therapy sessions, our drivers show up on time, treat every passenger with respect, and make sure you get to where you need to go with peace of mind.
OUR SERVICES
Transportation to and from...
Medical Appointments
dialysis centers
Acute care facilities
pharmacies
adult day care centers
Chemotherapy
Hospital admissions and discharges
Physical, Occupational, and Speech Therapy
other healthcare related TRips AVAILABLE
How We Operate
Scheduling your ride is simple.
Book online or call our dispatch team, and we will confirm your pickup as soon as possible.
On-time pickup, every time.
We assist you from your door to the vehicle for a smooth, stress-free pickup.
Arrive safely and comfortably.
Relax while we get you to your appointment with care.
Frequently Asked Questions
1. What is Non-Emergency Medical Transportation (NEMT) and how is it different from a regular ride service?
NEMT provides safe and reliable transportation for individuals who need help getting to medical appointments, therapy sessions, treatments, or other health-related visits.
Unlike regular ride-share services, NEMT is designed specifically for seniors, people with mobility challenges, wheelchair users, and patients who require extra care.
Our trained drivers assist with boarding, securing mobility devices, and ensuring every passenger arrives safely and comfortably.
2. How do I schedule a ride with TISATO Transportation Services?
Scheduling a ride is simple. Call, book online, or text us directly to speak with a real team member who will gather your trip details, including location, appointment time, and mobility needs. You can book one-time or recurring rides, and once confirmed, you can rely on safe, punctual, and compassionate service every time.
3. Are TISATO Transportation Services rides safe and regulated?
Yes. Our vehicles are inspected regularly, our drivers are background-checked and CPR-trained, and all wheelchair and mobility equipment is secured using industry-standard safety systems.
We follow strict state and federal guidelines to ensure every ride meets the highest level of safety and care.
4. Does my insurance cover NEMT services?
Many insurance plans may cover non-emergency medical transportation, depending on your benefits. Some Medicaid plans include NEMT in their coverage.
If your insurance does not cover transportation, we also offer affordable private-pay rates.
Our team can help you understand your options.
About Us
TISATO Transportation Services INC is a dialysis-focused non-emergency medical
transportation provider serving Winter Garden, Clermont, and the surrounding Central Florida
communities. As a locally owned and family operated business, TISATO was created to ensure that a lack
of transportation never stands between anyone and their care.
Every ride is treated as an opportunity to protect, support, and dignify the people we
serve.
TISATO specializes in reliable, recurring wheelchair transportation for dialysis patients,
seniors, and individuals with limited mobility or chronic health conditions. With ADA-
compliant vehicles, securement systems, and door-to-door assistance, riders
receive safe, on-time service to and from dialysis centers, medical appointments, rehab
facilities, and outpatient clinics.
Trips are scheduled with consistency in mind so
families, facilities, and riders can depend on the same high standard of care each time.
What sets TISATO apart is a relationship-based approach to transportation. Riders are
not just “trips” on a schedule; they are people whose stories, routines, and needs
matter. As an owner-operated company, TISATO offers direct communication, flexible
coordination with facilities, and a personal level of accountability that large brokers and
random vans cannot match.
The goal is to become a trusted transportation partner that feels like an extension of each rider’s support system.
At the heart of TISATO's work are five core values: safety, compassion, reliability,
integrity, and excellence. Safety means every ride begins and ends with security and
proper care. Compassion ensures every client is treated with patience, respect, and
dignity. Reliability shows up in on-time performance and consistent service. Integrity
guides honest, transparent communication and ethical decision-making.
Excellence drives continuous improvement in training, operations, and the rider experience.
By combining professional standards with personal care, TISATO Transportation Services INC exists to make quality, accessible, and dignified medical transportation a reality for
the communities it serves.
[email protected]
Opening Hours | Monday - Friday | 08:00 AM - 06:00 PM
Weekends - By Appointment Only
4071 LB McLeod Rd
Ste D #220